Agar Aku Tidak Lupa: UMRAH 2026 - MAKKAH - DAY 04 - NAFL TAWAF WITH SMART GOLF CART SERVICE & HAJJ & MU’TAMER'S GIFT CHARITABLE ASSOCIATION aka HADIYAH

Assalamualaikum.

Our fourth day in Makkah began with a pre-dawn walk to Masjidil Haram for our Fajr prayer—a routine I know I will ache for once I return home. The 4:00 AM walk, the crisp morning breeze, and the sight of the faithful making a beeline for the gates are now etched deep in my heart.

As the realization set in that our time here is drawing to a close, a wave of sadness washed over me. Was I already experiencing "post-Umrah withdrawal"? I refused to let the unavoidable departure dampen my spirit. Wallowing in sadness of the inevitable can make one be dispirited and I cannot allow that. While the thought of leaving Makkah in a few days brings a sting of sadness, I won’t let it steal my joy.

Walking across the vast courtyard among hundreds of others, I pushed aside those heavy thoughts and 'departure blues'. Instead, I consciously shifted my focus from sadness to gratitude and chose to anchor myself in Shukr focusing on the immense blessing of having completed my Umrah. I am determined to cherish every remaining second, dedicating my final days to worship and heartfelt gratitude.

Sitting on the plush carpets of the Masjidil Haram as I waited for the Adhan, a wave of fortune and immense blessing washed over me. The beauty of the Grand Mosque made me feel so small yet so cared for. In that stillness, the words of Surah Ar-Rahman echoed in my mind: “Fabi-ayyi ala-i Rabbikuma tukadhdhiban”—“So which of the favors of your Lord would you deny?” [55:13]. It made me look at my surroundings—the safety, the comfort, and the opportunity to be here—felt like a tangible favor I could never deny."

The verse “فَبِأَيِّ ءَالَآءِ رَبِّكُمَا تُكَذِّبَانِ”, famously repeated 31 times throughout the Surah, serves as a rhythmic and powerful rhetorical question. It is a divine call for both humanity and jinn to acknowledge Allah’s limitless blessings, from the gift of life and intellect to the very sustenance that keeps us. Resting there, I realized it is a profound reminder to live in a state of shukr (gratitude) and to never overlook His blessings—whether they are obvious to the eye or hidden deep within our lives.

As I sat there, reflecting on these blessings, I was reminded of the verses I encounter in my daily Quran readings, which acknowledge that human beings can never truly enumerate or fully comprehend the vastness of Allah’s sustenance (rizq). Whether it is the air we breathe or the rizq that brought me to this holy place, His generosity is infinite. It made me realize that while I can't count every blessing, I can certainly strive to be grateful for the ones I feel so deeply in my heart. This makes the opportunity to sit in Masjidil Haram feel even more significant—a visible blessing among an infinite sea of invisible ones.

The two nearly identical verses are Allah states in the Quran:

🔹"And if you should count the favors of Allah, you could not enumerate them. Indeed, mankind is [generally] most unjust and ungrateful"" (Surah Ibrahim 14:34)

🔹"If you tried to count Allah’s blessings, you would never be able to number them. Indeed, Allah is Forgiving and Merciful " (Surah An-Nahl 16:18).

🔹Definition of Sustenance: Sustenance (rizq) is not limited to wealth, but includes life, breath, health, sight, hearing, safety, faith, and intellect, along with the hidden blessings that go unnoticed.

🔹The Ingratitude of Man: Despite these infinite blessings, the Qur'an notes that "mankind is [generally] most unjust and ungrateful" (14:34), often focusing on what they lack rather than what they have.

🔹Gratitude Increases Blessings: The response to this reality is gratitude (shukr). Allah promises "If you are grateful, I will surely increase you [in favour]" (14:7).

🔹Inability to Repay: Scholars, such as in the tafsir of Ibn Kathir, note that even if a person tried to thank Allah for every blessing, the ability to give thanks is itself a new blessing that requires further gratitude.

🔹The proper Islamic perspective is to constantly say Alhamdulillah (Praise be to Allah) for all blessings, both known and unknown.

📘Why Are They Impossible to Count?

Scholarship and reflection on these verses suggest several reasons why we can never truly "audit" our blessings:

🔹Complexity of Single Blessings: What we call "health" is actually thousands of biological processes—heartbeats, DNA replication, and organ functions—happening simultaneously.

🔹Hidden Blessings: Many favors go unnoticed because they are "silent," such as the absence of a calamity, the air we breathe, or the safety we enjoy while sleeping.

🔹Spiritual Provisions (Rizq): Sustenance is not just wealth; it includes guidance (iman), peace of mind, family, and knowledge, all of which are distributed in immeasurable ways.

🔹Continuous Nature: Blessings are renewed with every breath and heartbeat, making the "list" grow faster than anyone could ever write it down.

📘The Purpose of This Realization

The Quran mentions our inability to count blessings not to make us feel defeated, but to encourage specific spiritual states:

🔹Humility: Recognizing that we are completely dependent on the Creator.

🔹Gratitude (Shukr): Allah promises that if you are grateful, He will increase you in favor (Surah Ibrahim 14:7).

🔹Perspective: Focusing on what we do have helps diminish the weight of our problems.

Seeing the heavy flow of worshippers leaving after Fajr, I chose to take a moment for myself at one of the Zamzam water stations. Rather than joining the scramble for the gates, I spent a few quiet minutes hydrating with the blessed water. Waiting just a short while allows the crowd to thin out, turning a hectic exit into a tranquil walk back.

Zamzam water stations inside Masjidil Haram are numerous, providing free, purified, and chilled holy water to millions of pilgrims throughout the Grand Mosque. These stations feature modern, hygienic faucets and dispensers fed by a dedicated pipeline network from the ancient, 30-meter-deep well located 21 meters east of the Kaaba. The water is rigorously tested for purity, and the distribution system is monitored to ensure safety, including cooling systems for refreshing water.

The containers for Zamzam water at Masjidil Haram are commonly referred to as Zamzam water coolers/dispensers, or containers (or حافظات زمزم in Arabic). These are distinct, often white-and-beige, insulated vessels placed throughout the mosque, clearly labeled in Arabic as "سقيا زمزم" (Siqya Zamzam).

📘Types of Stations

🔹Automatic Dispensers: As of 2025, modern, touchless smart-sensor machines have been widely installed to ensure hygiene by allowing pilgrims to fill cups without physical contact.

🔹Traditional Coolers: Thousands of cylindrical containers (historically orange, now updated designs) are spread across all levels of the mosque, including the basement, ground floor, and roof.

🔹Fixed Taps: Numerous built-in marble drinking fountains are located throughout the prayer halls and corridors, particularly in the area between Safa and Marwa.

📘Key Features for Pilgrims

🔹Temperature Options: Dispensers are clearly labeled to indicate the temperature. Most provide chilled water, but those labeled "NOT COLD" (or Ghair Mubarrad / غير مبرد) provide room-temperature water for those with sensitive throats.

🔹Cup Etiquette: Disposable plastic cups are provided in attached holders. By tradition and hygiene standards, upside-down cups are fresh, while those placed right-side up in a separate bin are used.

🔹Availability: There are approximately 20,000 to 27,000 Zamzam containers and hundreds of fountains active at any given time to manage the massive flow of worshippers.

📘The Source

The Zamzam well, originating 5,000 years ago during the time of Prophet Ibrahim (AS), continues to flow, offering water considered a blessing and natural remedy. The Zamzam Well is located about 21 meters east of the Kaaba. While the well itself is now housed in a basement closed to public entry for safety and expansion reasons, the water is pumped into a massive modern sterilization and cooling system before reaching the dispensers.

Reciting the Quran at the Grand Mosque in Makkah is considered an exceptionally virtuous deed. While the well-known multiplication of 100,000 times applies directly to prayer, the general consensus among scholars is that the sanctity of the Haram elevates the reward of all good actions. Reading even a single verse here carries a weight of barakah that is truly beyond measure.

Inside Masjidil Haram, there are approximately 150,000 certified copies of the Quran distributed throughout the mosque.

📘Key Facts About the Quran Copies

🔹Certification: All official copies are printed and certified by the King Fahd Glorious Quran Printing Complex in Madinah.

🔹Waqf Status: Every copy is designated as a Waqf (endowment) specifically for the Haram. They are marked with a special seal to indicate they are for public use within the mosque only.

🔹Removal Prohibited: It is strictly forbidden to take these copies out of Masjidil Haram. Taking a copy home is considered a major sin as it is the property of the mosque intended for all pilgrims.

🔹Languages: Besides Arabic, translations are available in 45+ languages, including English, French, Urdu, Hindi, and Turkish.

🔹Availability: They are placed on thousands of shelves, with 7,000+ shelves installed in the Mataf area alone.

Quran copies in Masjidil Haram (the Grand Mosque in Mecca) are highly regulated by the Presidency of Religious Affairs to ensure they are authentic, accurate, and free from any errors or unauthorized alterations. As the most sacred site in Islam, it ensures that only standardized, verified, and approved copies, typically from the King Fahd Complex for the Printing of the Holy Quran, are used.

🔹Divine Preservation: Muslims believe God protects the Quran from alteration, and the strict regulation in the holy mosque is a physical manifestation of upholding this purity.

🔹Standardization: To prevent discrepancies or errors, the authorities ensure that all Qurans follow the standard Uthmanic script.

- The process began with the third Caliph, Uthman ibn Affan, who created a single official version to resolve regional recitation differences.

- Tawatur: A system of continuous transmission where each generation passes the text to the next in numbers so large that error or fabrication is considered impossible.

- Memorization: The tradition of Hifz (complete memorization) acts as a living safeguard against any written changes.

🔹Quality Control: Regular inspection ensures that physical copies are kept in proper, respectable condition, and no incorrect or tampered copies are present.

🔹Preventing Misinterpretation: By providing authentic texts, the authorities prevent the dissemination of misinterpretations, ensuring that pilgrims read the accurate, preserved word of Allah.

🔹The meticulous control is a matter of religious duty to ensure that the Quran's textual integrity is perfectly maintained.

📘Quran Waqf (Donation) Programs

Many visitors wish to gain reward by donating a Quran to the mosque, but there are strict protocols:

🔹Authorized Copies Only: Only copies that follow specific rules and have official seals of approval are allowed to remain. Random copies bought at the gates and placed inside are often removed by mosque authorities.

🔹Official Channels: Donors can use official services like GlobalSadaqah or Lands of Haram to ensure their donated Quran is correctly placed through official channels.

🔹Standard Sizes: The two most common versions for donation are:

- Green (Normal Size): Roughly 14x20 cm.

- Blue (Large Size): Roughly 20x29 cm.

📘Maintenance and Organization

🔹Dedicated Shelves: The Qurans are kept on organized wooden or brass shelves (rahle) located throughout the prayer halls.

🔹Continuous Upkeep: Mosque staff and guardians clean and rearrange the shelves after every prayer (Salah) to ensure they are tidy and accessible for the next group of worshippers.

📘About the Printing Complex

🔹Production & Quality Control: The King Fahd Glorious Quran Printing Complex in Madinah produces over 18 to 20 million copies annually, featuring strict, expert-led checks on calligraphy, 30-juz, and 60-portion accuracy.

🔹Endowment Status: Copies inside the mosques are marked as Waqf (endowment) for use within the Haram and cannot be taken out.

🔹Global Distribution: Beyond the holy mosques, the complex distributes copies worldwide, including in various languages.

🔹The Complex: Established in 1985, it is the world's largest Quran printing house and utilizes advanced printing technology.

🔹Calligraphy: The script was handwritten by the world-renowned Syrian calligrapher Sheikh Uthman Taha. A unique feature of his work is that every page ends exactly at the conclusion of a verse.

🔹Translations: The complex has translated the meanings of the Quran into 78 different languages to serve the global Muslim community.

🔹Distribution: Beyond the Two Holy Mosques, the complex distributes millions of free copies worldwide and provides a copy as a gift to every Hajj pilgrim upon their departure from Saudi Arabia.

Once the post-Fajr rush subsided, I was able to exit the mosque with a sense of ease and relative calmness. Reflecting on my experience, I realized that I never once encountered an unpleasant situation—even during the intense "mad rush" following a Friday Jumu’ah prayer when the mosque is at its absolute capacity.

The typical pushing and shoving often found in large crowds were remarkably absent. In fact, the thought of my safety never even crossed my mind. Perhaps it is because, in this sacred place, we all feel collectively held under the care of Allah SWT. There is an unspoken understanding among the faithful to keep our manners (adab) in check, remaining consistently courteous and respectful toward our fellow brothers and sisters. There is a beautiful spiritual discipline here; everyone seems to intuitively understand that being a guest of Allah SWT requires us to treat one another with the utmost patience and kindness.

It was 6:23 AM, and a peaceful darkness still hung over the city. Even at this early hour, Masjidil Haram was alive, witnessing the steady flow of millions of faithful entering and exiting the Holy Mosque to perform solat and other acts of ibadah.

In Islamic tradition, every place where we perform an act of worship—whether within a mosque or on any corner of the earth—is said to serve as a witness for us on the Day of Judgement. It is a humbling thought that the very stones and carpets of this sacred sanctuary will one day speak for us. I pray that this blessed earth under the shadow of the Kaaba serves as a powerful witness for us on the Day of Reckoning. May my wife and I be truly blessed to have these holy grounds testify to our devotion and sincerity.

🔹The Quran: In Surah Az-Zalzalah (99:4), Allah states, "That Day, it [the earth] will report its news". Scholars explain this means the earth will speak and testify about the actions, both good and bad, performed upon its surface.

🔹Prophetic Hadith: The Prophet Muhammad (PBUH) explicitly taught that "The piece of earth on which a servant prostrates will bear witness for him on the Day of Judgment" (Musnad Ahmad).

🔹Universal Prostration: The Prophet (PBUH) also stated, "The earth has been made for me a place of prostration (masjid) and a means of purification". (Sahih al-Bukhari and Sahih Muslim). This implies that any clean spot on earth where you pray becomes a "mosque" for that moment and will testify in your favor.

The acts of having breakfast, lunch and dinner to maintain strength and focus for ibadah (acts of worship) are considered acts of worship itself in Islam if they are performed with the right intention (niyyah). In Islam, the definition of worship extends beyond ritual acts like prayer and fasting to include any permissible action done for the sake of Allah.

1. The Power of Intention (Niyyah)

According to the Hadith "Actions are judged by their intentions" (Sahih Bukhari). If a Muslim eats with the conscious intention of nourishing their body to better fulfill obligations to Allah—such as performing Salat (prayer), studying, or working to support their family—that meal becomes an act of ibadah.

2. Physical Well-being for Spiritual Goals

Islam is a holistic way of life that balances spiritual, physical, and mental health. The Prophet Muhammad (PBUH) emphasized that "A strong believer is better and dearer to Allah than a weak one".

🔹Purpose: Eating is not seen merely as a way to satisfy desire, but as a means to gain energy for obeying Allah.

🔹Result: Feeding oneself to avoid weakness during, for instance, a long night prayer (Qiyam) or to maintain concentration in, converts a mundane habit into a spiritual act.

3. Turning Habits into Worship

Daily routines can be transformed into rewards if they are accompanied by the proper etiquette (Adab), such as:

🔹Starting with Bismillah (In the name of Allah).

🔹Eating in moderation to avoid laziness or overindulgence.

🔹Ending with Alhamdulillah (Praise be to Allah).

On our fourth day in Makkah, my wife and I intended to perform a Nafl Tawaf. However, as I was dealing with foot pain and my wife’s back was still troubling her—coupled with the shortness of breath from our persistent coughs—we decided to utilize the Smart Golf Cart service to complete our voluntary circumambulation comfortably. The electric cart provided a much-needed way to perform our rites safely and peacefully. We both agreed that it would be wise to prioritize our health so we can complete our worship with a focused heart without further straining our health.

Several authentic hadiths from Sahih al-Bukhari and Sahih Muslim record the Prophet Muhammad (ﷺ) performing Tawaf while riding a camel. This Sunnah is widely used by contemporary scholars to justify the use of modern facilities like the Smart Golf Cart Services in the Masjid al-Haram for those with a valid need.

📘Key Hadith Narrations

🔹Sahih al-Bukhari 1632 & 1607: Narrated by Ibn 'Abbas (may Allah be pleased with him), the Prophet (ﷺ) performed Tawaf of the Ka'ba riding a camel.

● Context: It is noted in some versions that he had a foot injury at the time.

● Ritual Practice: Whenever he reached the Black Stone (al-Hajar al-Aswad), he would point toward it with a stick or whatever he had in his hand and say, "Allahu-Akbar", indicating that direct physical touching is not mandatory if one is riding or cannot reach it.

🔹Sahih Muslim 1273b: Narrated by Jabir bin 'Abdullah (may Allah be pleased with him), the Prophet (ﷺ) performed Tawaf and Sa'i between Safa and Marwa on the back of his she-camel during his Farewell Pilgrimage.

● Purpose: This was done so the people could see him clearly, learn from his actions, and ask him religious questions while he was conspicuous above the crowd.

🔹Sahih al-Bukhari 1626: The Prophet (ﷺ) specifically instructed his wife, Um Salama, to perform Tawaf on her camel because she was ill, further establishing the permissibility for those with health concerns.

After a brief post-breakfast rest to recoup our strength, we left our room at 7:50 AM and headed for the Smart Golf Cart station located on the first floor (Mataf) of the Grand Mosque. There was a palpable sense of anticipation, as this was our first time using the electric cart service. While we were excited for this new experience, our hearts were mostly filled with gratitude; we felt so blessed to still be able to perform our Nafl Tawaf despite our physical health challenges.

As we were walking to the mosque, I watched the birds soaring above the courtyards and couldn't help but marvel at the striking absence of bird droppings on the ground and how clean the marble remains. It is one of those quiet wonders of Makkah; despite the thousands of birds flying overhead, the sanctity and cleanliness of the Grand Mosque's exterior are remarkably preserved.

While it may seem like there are no noticeable bird droppings at Masjidil Haram, this is primarily due to an incredibly efficient, round-the-clock maintenance operation rather than a lack of biological activity.

📘Why you don't see bird poop:

🔹Continuous 24/7 Cleaning: Thousands of workers operate in shifts to clean the mosque and its courtyards. Any visible contamination is reported and addressed almost immediately by specialized teams.

🔹Rapid Response Protocols: Maintenance staff are specifically trained to respond to any "najis" (impurity) to ensure the area remains ritually pure for prayer.

🔹Advanced Equipment: The General Presidency for the Affairs of the Two Holy Mosques uses electric cleaning machines, water jets, and manual polishing to keep the marble floors pristine.

🔹Bird Deterrence Systems: Authorities use discreet methods like ultrasonic sound emitters, stainless steel spikes on ledges, and occasionally trained falcons to discourage birds from nesting or perching in sensitive areas.

🔹Strict No-Feeding Rules: There is a SAR 1,000 fine for feeding pigeons near the Grand Mosque to prevent them from congregating and leaving food remnants that attract pests.

🔹Crowd Avoidance: Research in urban ecology suggests birds naturally avoid flying directly over densely packed crowds. The constant movement and noise of millions of pilgrims during peak times acts as a natural deterrent. The high-traffic, open-air environment may not encourage birds to stay long or defecate in high-traffic, clean areas.

📘A Little "Makkah Mystery" Fact:

🔹These birds are often called "Pigeons of the Haram" (Hamam al-Hima). Local tradition holds that they are descendants of the pigeons that nested at the Cave of Thawr to protect the Prophet Muhammad (PBUH). Wallahualam.

🔹Many pilgrims notice they rarely fly directly over the Kaaba itself and, as you observed, the marble floors of the Mataf and courtyards remain incredibly clean—a testament to both the 24/7 cleaning teams and the unique nature of these birds.

📘Common Beliefs vs. Reality:

🔹Miraculous Protection: Many pilgrims and locals believe that, due to the sanctity of the place, the "Haram pigeons" do not defecate on the mosque or pilgrims out of reverence. While these are popular spiritual observations, custodial staff do periodically remove droppings from the Kaaba's roof during scheduled maintenance.

🔹Flight Patterns: While some claim birds never fly directly over the Kaaba, eyewitnesses and aerial footage confirm they do traverse the airspace, though they often circle the area (tawaf-like behavior) rather than perching on the structure itself.

We will be entering the Holy Mosque through the Bab Ajyad (also referred to as Gate no. 5 or simply the Ajyad Gate) via the Ajyad Bridge, which is the closest route to the Smart Gold Cart Service Counter that we know. We chose this entrance specifically because of its proximity to the Smart Golf Cart station, ensuring we could reach the service quickly and with minimal walking.

Watching the 24-hour cleaning teams in action is a humbling sight. They move with incredible efficiency tirelessly 24/7, ensuring the vast courtyards remain pristine and safe for the Guests of Allah SWT. Their dedication is a vital part of the mosque’s operational excellence. Truly the unsung heroes of the Holy City.

The Ajyad Bridge leads pilgrims to the 1st floor tawaf.

Bab Ajyad (Gate 5) is one of the most accessible gates for those staying in the Makkah Towers or the Clock Tower area, as it leads directly to the Mataf levels.

Upon reaching Bab Ajyad, we found the entrance temporarily closed. Maintenance workers were positioned on a hydraulic lift, carefully repairing or cleaning a decorated panel above the gate. The area was neatly sectioned off with white plastic barricades to manage the pedestrian flow. We understood that such closures are part of the essential, ongoing upkeep of the Grand Mosque.

Fortunately, we were prepared with an alternative; we made a quick detour to the right of Bab Ajyad and headed toward Bab al-Salam via the Safa Bridge.

It’s a classic Makkah experience—having to adapt your route on the fly! Tip for fellow pilgrims: always have a 'Plan B' for your entry gates!

Reached Bab al-Salam.

To reach the Smart Golf Cart Service station, we had to cross the Sa'ee pathways. It was a unique perspective, walking across the marble floor where pilgrims were performing their seven circuits between Safa and Marwa.

Once we reached the Mezzanine/First Floor Mataf area Grand Mosque, we found our way to the Smart Golf Cart counter by following this Unified Mobility Platform (منصة التنقل الموحدة) signage. These wall-mounted guides led us directly to the Smart Golf Cart service area.

The signage's content:

🔹Title: "منصة التنقل الموحدة" (Unified Mobility Platform).

🔹Purpose: The service is used by pilgrims for mobility assistance, such as using golf carts in areas like the Mataf (the area around the Kaaba) or for Sa'i (walking between Safa and Marwah hills).

🔹Contact Information: A phone number 920033658 is listed for inquiries or bookings.

🔹QR Code: A QR code is present, which likely directs users to a website or application for more information or booking services.

We finally reached the Smart Golf Cart service area, and since it was our first time, we weren't quite sure what to expect.

To our immense relief, there was no crowd at all and no long queues—just a handful of pilgrims and the mobility service staff ready to assist. The calm atmosphere immediately put our minds at ease. It was a very smooth and stress-free start to our Nafl Tawaf.

This is the entrance to the Smart Golf Cart service area.

Upon reaching the registration area, we were advised to scan a QR code on the wall to begin. While the link opened and the app downloaded successfully, our attempts to register remained unresponsive. Just as we hit this hurdle, a kind staff member stepped in to assist. We explained that we were first-timers struggling to complete the process. He immediately identified the issue, asking if we were using roaming data. When we confirmed we were, he explained that without a local Saudi SIM, the registration could not be completed on a roaming network, even if the app itself had downloaded. It was a relief to finally understand why we were stuck!

To resolve our connection issue, the staff member kindly linked my phone to the on-site Wi-Fi, which finally allowed us to complete the registration successfully. He didn't stop there; he then graciously guided us through our very first Smart Golf Cart booking process. A useful tip for fellow travelers: once the app is installed and your account is active, you can easily handle future bookings using your hotel Wi-Fi, as roaming data remains notoriously unreliable for this specific system.

Note:

🔹The Technical Barrier: Many Saudi government apps (like the Nusuk or mobility apps) require a local handshake with Saudi telecom towers (STC, Mobily, or Zain) to verify the user during the initial registration.

🔹Staff Expertise: The staff at the Unified Mobility Platform are very familiar with this "roaming glitch" and are trained to spot it quickly for international pilgrims.

Although the app indicated a two-hour waiting period for new bookings for the Smart Golf Cart Service, the service staff went above and beyond. Not only did he assist with our registration and booking, but he also managed to secure an immediate slot, allowing us to begin our Tawaf without delay.

To our surprise, the service staff spoke to us in fluent Bahasa Malaysia, leading us to assume he was a fellow Malaysian. It turned out his name was Mahmud, and he was actually from Pattani, Thailand. His assistance was a true blessing in that moment.

We quickly learned that cash payments are not accepted for the electric cart service; all transactions must be handled through the official app. Using our credit card, the payment was successfully processed.

The cost for using the Smart Golf Cart service is SAR 150 per person for Tawaf and another SAR 150 per person for Sa'ee. If a pilgrim wishes to perform both rites using the buggy, the total comes to SAR 300. We were slightly unlucky as this price had just been increased from the previous rate of SAR 100 only a day before our first use. Despite the price hike, the convenience was worth it for our physical well-being. While it was a bit more than we expected, we accepted it as part of our journey's provision. Even with the increase, the service is a lifesaver for anyone dealing with physical challenges during their rites. Worth every Riyal for the comfort it provides.

Estimated Golf Cart Service Costs (2026)

Service Type	Estimated Cost (SAR)	Notes
Full Umrah (Tawaf + Sa'i)	300 SAR	Per person
Tawaf Only	150 SAR	Per person
Sa'i Only	150 SAR	Per person
Seniors (65+)	50% Off	50% discount
Disabilities/Special Needs	Free	Free access

The Unified Transportation Platform is part of Saudi Arabia's Vision 2030 initiatives to enhance the overall experience for "Guests of God" (Duyuf al-Rahman) by leveraging digital technology.

It is a relatively new initiative by the General Authority to consolidate all transportation services—including electric wheelchairs and golf carts—under one easy-to-find system for pilgrims. It is an official digital service launched by Saudi authorities to streamline transportation for pilgrims and worshippers within the Grand Mosque (Masjid al-Haram).

Key Features of the Platform

🔹Booking Mobility Services: The platform allows users to reserve various types of vehicles in advance, including golf carts, manual push-carts (with or without a driver), and electric wheelchairs.

🔹Target Audience: While available to all, priority is given to the elderly and people with disabilities to ensure they can perform their rituals like Tawaf and Sa’i with ease.

🔹Integrated Services: It features seamless electronic payment, technical support, and the ability to choose specific dates and times for service.

How to Use Platform

Scan the QR Code: You can scan the QR code directly from the sign to access the booking portal.

🔹Online Access: Alternatively, bookings can be made through the official website at carts.alharamain.gov.sa or via the Tanaqul (تنقل) app.

🔹Contact Details: The hotline number shown on the sign, 920033658, is available for inquiries and support.

As of March 2025, the Smart Golf Cart Services (electric carts) at Masjidil Haram are part of the Unified Transportation Platform (also referred to as a digital, online, or smart platform) initiated by the General Authority for the Care of the Grand Mosque and the Prophet's Mosque.

The Smart Golf Carts are specifically designed to help pilgrims who are elderly or experiencing physical health challenges perform their Tawaf and Sa'ee in a climate-controlled and efficient way.

Key Locations and Information:

🔹 Location in Masjid: While the Smart Golf Carts are managed from the Mezzanine/First Floor area, the actual cart track is typically located on the Roof (3rd Floor) to provide enough space for the vehicles to circulate safely away from the walking crowds. The service operates on the upper floor of the Mataf (for Tawaf) and in designated areas for Sa'ee.

🔹Key booking locations include Ajyad Gate, King Abdul Aziz Gate (Gate 1), and the Umrah Gate (Gate 63).

🔹Operating Hours: Daily from 4:00 PM to 4:00 AM.

🔹Pricing: As of February 2026, the costs range from SR 150 for tawaf per person and SR 150 for sai’ per person.

🔹Free Service: Available for the elderly and people with disabilities who present their documentation.

🔹Booking Method: It is highly recommended to book in advance through the official General Authority for the Affairs of the Two Holy Mosques channels or official Unified Transport Platform.

📘Basis for Modern Facilities (Smart Golf Carts)

Scholars use narration by Ibn 'Abbas (may Allah be pleased with him), the Prophet (ﷺ) performed Tawaf of the Ka'ba riding a camel (Sahih al-Bukhari 1632 & 1607) to justify the permissibility of using modern conveniences, such as the Smart Golf Carts now available on the roof of the Mataaf, for pilgrims who are elderly, sick, or have mobility issues.

🔹Valid Excuse: The ruling generally allows riding, even if one is able to walk, if there is a valid reason (excuse).

🔹Safety and Ease: The modern golf cart service is designed specifically for the elderly and pilgrims with disabilities, providing a way for them to perform the ritual in accordance with the precedent set by the Prophet (ﷺ).

🔹The current Smart Golf Cart Services, located primarily on the roof level of the Masjid al-Haram, are considered modern equivalents to the Prophet's mount, providing a similar ease and accessibility for pilgrims who cannot walk long distances.

While we were at the Smart Cart station, Mahmud suggested an opportunity to help a Syrian couple who were also hoping to use the electric cart. They were elderly and clearly struggling to complete their Sai’ on foot. However, due to international sanctions, their Syrian bank cards were not accepted, and the service does not take cash—even the US Dollars they had on hand. With Mahmud acting as our Arabic translator, they asked if we could process their payment on our credit card in exchange for their cash. We agreed immediately. Therefore, we booked another 2 more seats on the Smart Golf Cart to accommodate the couple under my account, with a total of 4 seats.

At that time, we felt like a door opened by Allah SWT, allowing us to ease the couple’s journey and help them complete their Umrah. I truly believe this was a hidden blessing from Allah SWT—a chance for us to earn reward by removing an obstacle for our brother and sister. It was a privilege to assist our fellow Muslims in their time of need. Seeing the relief on their faces as they prepared to finish their rites was a highlight of our day. It was a blessing beyond words.

For over a decade (roughly 2011–2025), International sanctions, including US restrictions, blocked Visa and MasterCard from operating in Syria, forcing a cash-based economy and restricting access to international, digital, or cross-border, transactions.

However, as of late 2025, this situation is changing.

🔹Historical Context: Major payment networks (Visa/Mastercard) and, services like PayPal, were completely blocked due to sanctions, leaving Syrians without access to international credit facilities.

🔹Recent Developments (2025): Following the fall of the Assad regime, reports in 2025 indicate that sanctions were eased, with Mastercard signing deals with the Central Bank of Syria and, Visa planning to launch, to reintegrate the country into the global financial system.

Therefore, while the statement accurately describes the situation for the last ~14 years, it is currently in a state of transition in late 2025/2026.

These were the screenshots of the apps showing our Boarding Passes with QR Code which will be scanned at the entrance. I am 'Passenger 1' and my wife is 'Passenger 2'.

And these were the couple's Boarding Passes as 'Passenger 3' and 'Passenger 4'. Although it was indicated in the Boarding Pass that they were doing 'Tawaf', in actuality they were performing their sai'.

My wife and I, along with the Syrian couple, made our way toward the escalators leading to the Second Floor Mezzanine where the electric carts are stationed. Since we couldn't speak Arabic, I used hand signals to let the couple know they should stay close, as their digital Boarding Passes were stored on my phone. When we reached the entry point, the staff on duty quickly verified our passes and directed us upward. To our great relief, the area was as quiet as the registration counter, with no crowds in sight to slow us down.

Escalators leading to the Second Floor Mezzanine.

As the escalator reached the Second Floor Mezzanine, we were greeted for the first time by the sight of the spacious, dedicated electric cart track. The space was bright, modern, and incredibly well-organized. It was here that we bid a final farewell to our Syrian friends; while we were staying on this level for our Tawaf, their journey continued to the specific Sai’ buggy station located in a different section of the mosque. We shared a final smile before they headed off to the designated Sai’ track, grateful that we could help them reach the right place to complete their Umrah.

A stunning sight awaited us: rows of sleek, white Smart Golf Carts lined up perfectly along a dedicated track. The area was bright, modern, and incredibly organized. Seeing the 'fleet' ready and waiting brought a final sense of relief. In the quiet of the mezzanine, they looked like a modern mercy for those of us struggling with physical pain. The transition from the bustling streets of Makkah to this high-tech, calm sanctuary was truly a blessing. Seeing those buggies waiting felt like a direct answer to our prayers for a manageable way to perform our Tawaf. Alhamdulillah.

Upon reaching the cart boarding zone, we found three passengers already seated in the vehicle assigned to us. The staff on duty greeted us warmly and performed a final check, scanning our QR codes once more. It shows the organized layers of security and verification within the Haram. I felt a wave of happiness and relief at the distinctive beeping sound from the handheld scanner; it was the final confirmation that our bookings were perfectly in order and we were ready to begin. It meant there were no more app issues and no more technical glitches to worry about. After the hurdles with the registration, seeing everything fall into place was a true blessing.

While we were excited for our first-ever Tawaf by buggy, we felt an equal sense of satisfaction in learning the journey to get there. From downloading the app and navigating the registration to successfully making the booking, managing the online payment and clearing the checkpoints, every step was a learning experience. We were deeply grateful to acquire this knowledge in such a calm environment, far from the usual hustle and bustle of the crowds. Going through this learning curve in such a tranquil setting was such a blessing.

The primary advantage of using the smart golf cart service for Tawaf is that it provides a comfortable, fast, and secure way for elderly pilgrims, those with disabilities, or anyone with mobility challenges to perform the ritual without physical exhaustion.

In essence, the service broadens accessibility, ensuring that more people, regardless of their physical condition, can fulfill the important pilgrimage rites of Tawaf and Sa'i.

Key Advantages of the Smart Golf Cart Service:

🔹Operational Efficiency: The carts navigate dedicated paths on the roof of the Grand Mosque, ensuring smooth movement and significant time savings, particularly during the high-traffic peak seasons.

🔹Enhanced Spiritual Focus: By significantly reducing physical strain, the service allows pilgrims to dedicate their full energy and heart to the spiritual essence of their worship.

🔹Guided Circuit Tracking: A major benefit is the assistance of the buggy driver, who provides clear updates on the number of completed Tawaf rounds, removing the worry of losing count.

🔹Ritual Reminders: The driver acts as a spiritual guide, notifying you when you reach the Rukun Yamani for specific supplications. Note that from this highest level of the Masjidil Haram, the view of the Kaaba is limited to its roof at certain angles.

🔹Facilitated Istilam: Upon reaching the green light aligned with the Hajar al-Aswad (Black Stone), the driver will prompt you to perform Istilam. This allows you to correctly face the stone, raise your right hand, and recite "Bismillahi Allahu Akbar" at the start of each of the seven circuits.

The photos shared here were captured exclusively outside of our active worship. To maintain the sanctity of our prayer, we limited our photography to the transition areas. We took these shots at the cart boarding zone before we began, along the path to the green light (the starting point of the Tawaf that is aligned with the Hajar al-Aswad), and finally after we finished as we headed to the disembarkation point. These brief moments allowed us to document the experience without distracting from the Tawaf itself.

While the view from the Smart Golf Cart was stunning, we intentionally chose not to take photos during our Tawaf with our cameras remained tucked away, fearing it might distract us from our Niyyah (intention) and being pulled away from the heart of the worship.

Tawaf is a time for deep concentration and constant prayer. During these sacred circuits, our focus belonged entirely to the recitation of prayers and Dhikr. We found that staying fully present in such a spiritual moment was far more rewarding than any image we could have captured. We discovered that the memories etched in our hearts were much more powerful than those saved on a screen. Some memories are best kept in the soul. Alhamdulillah.

By putting the phone away, we were able to:

Maintain Khushu' (Devotion): Focusing entirely on the connection between you and Allah without digital distractions.

Prioritize Dhikr: Ensuring your heart and tongue remained busy with supplications and prayers.

While the Smart Golf Cart Service provides a convenient way to perform the ritual (especially for those with mobility needs), it can sometimes feel faster or more "detached" than walking. Our decision to prioritize Dhikr and Supplication over photography ensures the spiritual quality of our pilgrimage remains intact.

Benefits of Staying Focused

Deepened Intention: Focusing solely on the Kaaba and your prayers strengthens the spiritual bond of the ritual.

Constant Dhikr: Tawaf is a prime time for Istighfar (seeking forgiveness) and personal du'as that require your full presence of mind.

Respect for Others: Minimizing phone use helps maintain the solemn atmosphere for fellow pilgrims around you.

After completing our circuits, we descended to Level 1—the upper Mataf—to perform the two-rak’at Salah al-Tawaf. Facing the Multazam, we poured our hearts into our supplications (Dua) seeking Allah's mercy and blessings. To conclude our rites, we headed to a nearby Zamzam station for a refreshing drink of the blessed water.

While on the Level 1 Mataf, we took a few photos to anchor our memories of this visit. Reflecting on our past Umrahs, we’ve been blessed to perform Tawaf from various vantage points—from the intense energy of the ground floor right beside the Kaaba to the shaded comfort of the first-floor balcony.

This year, we added a new tawaf route to our story: the Smart Golf Cart Service on the rooftop track. While all three routes are different in atmosphere, they all lead to the same spiritual destination. As we get older, we found the rooftop buggy service to be an absolute blessing—offering a manageable and peaceful way to complete our rites.

The differences between the three Tawaf routes involve primarily in crowd density, proximity to the Kaaba, and walking distance, ranging from ~1.4km to ~3.5km. While the ground floor (Mataf) offers the most proximity to the Kaaba, the upper levels provide a more relaxed environment for those seeking a steady pace.

Route Specifics

📘Ground Floor Mataf:

🔹Proximity: Closest to the Kaaba.

🔹Distance: Shorter distance per circuit, approximately 1.4 km total.

🔹Environment: High energy, intense, and often very crowded and the most traditional experience.

🔹Constraint: Can be physically demanding due to heavy pushing and constant crowd flow.

🔹Dress Code: Typically restricted to those in Ihram during peak times.

🔹Best for: Those seeking the traditional experience, closest proximity, and willing to navigate high density.

📘Covered Level 1 (First Floor):

🔹Proximity: Elevated view, further from the Kaaba.

🔹Distance: Longer walking distance, roughly 2 km.

🔹Environment: Sheltered from direct sun and heat. More relaxed, comfortable, and less congested.

🔹Strategy: Ideal for those who want to avoid the intensity of the ground floor and maintain a consistent walking pace.

🔹Access: Accessible through multiple gates; Ihram is not always strictly required for non-Umrah Tawaf.

🔹Best for: Seniors, families, or those seeking a steady pace for uninterrupted worship.

📘Rooftop Electric Cart Tracks:

🔹Proximity: Furthest, providing panoramic views of the Masjid al-Haram.

🔹Environment: Spacious, cooler, and generally quietest, especially at night.

🔹Distance: Longest, nearly 3.5 km.

🔹Service: Features large golf carts with a capacity for ~10 people.

🔹Booking: Available from 4:00 PM to 4:00 AM; tickets can be booked at Ajyad Gate, King Abdulaziz Gate, or Umrah Gate.

🔹Cost: Shared golf carts are SAR 150 per person for Tawaf and SAR 150 per person per sai’.

🔹Digital Booking: It is highly recommended to use the Tanaqul App for reserving mobility services.

🔹Best for: Electric carts for elderly or disabled pilgrims, and those preferring ample space.

Comparison of Tawaf Routes (the time required varied significantly based on crowd density and the specific path taken)

Feature	Ground Floor (Mataf)	Covered Level 1 (First Floor)	Rooftop (Electric Carts)
Proximity	Directly adjacent to the Kaaba.	Elevated view from a distance.	Highest point; panoramic view.
Distance (7 Laps)	~1.4 km (approx. 200m/lap).	~2 km (approx. 285m/lap).	~3.5 km to 5.5 km.
Crowd Density	Extremely high; often very busy.	Moderate; more relaxed atmosphere.	Lower for walkers; separate cart lanes.
Accessibility	Best for able-bodied; high energy.	Families, strollers, and wheelchairs.	Elderly, sick, and mobility-impaired.
Travel Time	20–30 minutes.	45–60 minutes.	45–90 minutes.

Walking back to our hotel, we reflected on the morning with deep gratitude. Our hearts were full of shukr for the opportunity to perform our Nafl Tawaf. We felt especially blessed to have experienced the Smart Golf Cart service for the first time—it was a modern mercy that allowed us to complete our worship with ease and peace of mind, which added a special layer to our journey. It was a smooth, spiritual, and comfortable experience that we’ll always remember. Alhamdulillah.

The Makkah Towers complex also houses the MCDC Mall, which we hadn't yet had the chance to explore its four floors of shops and eateries. Instead of heading straight back to our room, we decided to wander through the mall to scout the food scene and dining options. Our goal was to find the best options for our Suhoor, as we were planning to observe a voluntary fast the following day.

While exploring the ground floor of the mall, we were delighted to come across the service counter for Hadiyah—the Haji and Mu'tamer's Gift Charitable Association. This non-profit organization plays a vital role in supporting the Saudi government’s welfare programs across the Holy Land.

Our connection with Hadiyah began in 2017 during our fifth Umrah, when our Mutawif first introduced us to their work. Since then, my wife and I have made it a point to contribute to this foundation during every visit. Giving back to the charitable association has become a cherished part of our journey.

We feel a deep sense of fulfillment donating through them, knowing that, Insha'Allah, these contributions directly support the welfare of millions of Hajj and Umrah pilgrims. We are grateful to support an organization that cares for the Hajj and Umrah community with such dedication and transparency. Their reach extends into the very heart of the Masjidil Haram in Makkah and Masjid al-Nabawi in Madinah, providing essential services and care to the guests of Allah.

The Haji and Mu'tamer's Gift Charitable Association (Hadiyah) is a specialized Saudi non-profit organization based in Makkah, dedicated to serving pilgrims, Umrah performers, and visitors. Founded to enhance the experience of "Guests of God," it operates under the guidance of Saudi Vision 2030 to improve the quality of service in the holy sites.

Key Aspects and Activities

🔹Mission: To provide high-quality services and gifts to pilgrims, focusing on humanitarian and cultural engagement.

🔹Operational Scope: The association operates throughout Hajj and Umrah seasons, with over 200 service points located in Makkah, Madinah, Jeddah Airport, and various border crossings.

🔹Key Services:

- Distributions: Offering food, water, and gifts (sun umbrellas, personal care kits, and creative gifts like temporary prayer rugs) to millions of pilgrims (e.g., 1.5 million+ iftar meals in Ramadan 2026, and 40,000+ farewell gifts).

- Hospitality & Cultural Exchange: The "Let Them Witness the Benefits" program, which hosts pilgrims in Saudi homes to share culture and tradition.

- Guidance & Support: Providing translations services (Breaking the Silence initiative), information about holy sites, and care for lost children.

- Logistics & Comfort: Distributing sun umbrellas, and installing self-cooling water tanks in areas like the Jamarat facility.

🔹Impact: In 2025, Hadiyah launched programs designed to serve nearly 3 million pilgrims. Has also handled services for over 9.8 million visitors annually in the past.

🔹Volunteer Network: Operations are supported by a massive team of male and female volunteers, contributing to the national goal of reaching one million volunteers by 2030.

🔹Partnerships: Works closely with government bodies, including the Ministry of Interior and Ministry of Hajj and Umrah, to enhance pilgrim experiences.

Hadiyah is a key contributor to the Kingdom's goal of improving the logistical and spiritual experience of visitors to the holy sites.

At the Hadiya counter, we were given the opportunity to choose exactly where our donation would go, with options ranging from Quran distribution to providing Iftar meals and clean water. The staff member on duty, Mr. Abdul Rahman Al-Taoud Al-Buraidi, was incredibly helpful; he explained the per-unit costs for each initiative to help us decide.

For instance, a contribution of SAR 30 provides one Quran Mushaf, SAR 12 covers an Iftar pack, and SAR 10 goes toward water provision. This clarity made it easy for us to see the direct impact of our contribution and gave us a deep sense of fulfillment and peace. Alhamdulillah for organizations like Hadiyah that make giving so easy and impactful.

🔹Spiritual: Gifting the Quran Mushaf (SAR 30/unit).

🔹Sustenance: Providing Iftar Packs (SAR 12/unit).

🔹Essential: Supplying Water Provision (SAR 10/unit).

After consulting with Mr. Abdul Rahman, we decided to contribute to all three initiatives: the distribution of the Quran, providing Iftar meals, and supplying clean water.

🔵Distribution of a Quran - وجبة إفطار صائم

The Haji and Mu'tamer's Gift Charitable Association (Hadiyah) distribute copies of the Holy Quran as a key part of their spiritual nourishment and gift programs for worshippers, Umrah performers, and pilgrims in Makkah and Madinah.

📘Quran Distribution Overview

The association provides high-quality copies of the Quran to Umrah performers, Hajj pilgrims, and worshippers at various stages of their journey.

🔹Target Beneficiaries: The distributions target Umrah performers, visitors, and worshippers at the Grand Mosque in Makkah and the Prophet’s Holy Mosque in Madinah.

🔹Types of Copies: They distribute the Madani and Makki Mushaf (Qur'an), often priced for donors at approximately 35 SAR (around $10 USD) per copy.

🔹Specialized Material: In addition to full Qurans, they distribute specific religious booklets, such as Surah Al-Kahf booklets specifically after Jumu'ah (Friday) prayers.

🔹Multilingual Support: Copies often include translations of the meanings in multiple international languages to serve the diverse global population of pilgrims.

🔹Volunteers and Distribution Points: 750 volunteers and staff, operating through numerous contact points (including airports and land crossings), assist in distributing these gifts.

📘Distribution Locations & Timing

Hadiyah operates at more than 266 contact points to reach pilgrims from arrival to departure.

🔹Primary Hubs: The courtyards of the Grand Mosque in Makkah and the Prophet's Mosque in Madinah.

🔹Arrival/Departure Points: Airports (e.g., King Abdulaziz International Airport in Jeddah), land border crossings, and seaports.

🔹Key Seasons: Distribution is most active during Ramadan (where they have distributed copies during the first half of the month) and the Hajj season, with millions of copies distributed annually through various Saudi government-supported programs.

🔵Iftar Meal - وجبة إفطار صائم

The Haji and Mu'tamer's Gift Charitable Association (Hadiyah) is a prominent Saudi non-profit organization focused on providing services to pilgrims, Umrah performers, and visitors to the Two Holy Mosques. During Ramadan, Hadiyah operates a major "Iftar Meal" (وجبة إفطار صائم) project, aiming to distribute over 1.5 million Iftar meals in 2026 across Makkah, Madinah, Jeddah airport, and land borders.

📘Key Aspects of Hadiyah Iftar Donations / "Physical Nourishment" program:

🔹Project Scope: The project aims to distribute over 1.5 million iftar meals in 2026, focusing on strategic locations, of over 266 contact points, including the Grand Mosque (Makkah), the Prophet's Mosque (Madinah), and King Abdulaziz International Airport.

🔹Target Audience: Beneficiaries include pilgrims, worshippers, and visitors to the Holy Sites.

🔹Meal Components: Meals typically consist of food and water, often including dates and other staple items, aiming to ensure nutrition for those breaking their fast. Both light iftar meals (dates and water) and cooked meals are provided, often accompanied by Zamzam water.

🔹Operational Excellence: The association utilizes a dedicated team of volunteers and an integrated system to ensure food safety and quality.

🔹Volunteer Support: The 2026 campaign is supported by a large team of male and female volunteers ensuring safety and quality.

🔹Donation Channels: Donations can be made through their official online store (hadiyah.org.sa) or via bank transfers to their dedicated accounts.

📘Recent Impact (Ramadan 1445 AH / 2024)

🔹Hadiyah served over 2 million Umrah performers and worshippers during the first half of Ramadan 2024, distributing iftar/suhoor meals and Zamzam water.

🔹The association has over 45 contact points to serve pilgrims heading to the two holy mosques.

📘Mission

The association's mission is to enrich the spiritual experience of visitors to the two holy mosques through high-quality humanitarian services, aligned with Saudi Vision 2030.

🔵Providing water - السقيا

The Al-Suqya (السقيا) charity work conducted by the Haji and Mu'tamer's Gift Charitable Association (Hadiyah) is a specialized initiative focused on providing water, particularly Zamzam water, to pilgrims, worshippers, and visitors in the holy sites of Saudi Arabia. As part of Hadiyah's broader "Physical Nourishment Program," this initiative ensures that pilgrims are hydrated while performing their rituals.

Al-Suqya (السقيا), which translates to "the act of providing water" or "watering," is considered one of the most virtuous forms of charitable giving in Islam. It is often performed as a Sadaqah Jariyah (ongoing charity), promising continuous rewards for the donor even after their passing, provided the water source continues to benefit people, animals, or plants.

📘Key Aspects of the Al-Suqya Initiative:

🔹Distribution: Hadiyah distributes millions of bottles of Zamzam water and other cooled water to worshippers.

🔹Scope: In a single Ramadan period, the association has been reported to distribute over 2 million containers of Zamzam and other water, part of a larger, multi-million item giveaway.

🔹Locations: Water is distributed at critical points, including the Grand Mosque in Makkah, the Prophet's Holy Mosque in Madinah, and various other contact points such as airports, land crossings and the holy sites of Arafat, Muzdalifah, and Mina.

🔹Purpose: The initiative is designed to offer relief to pilgrims and facilitate their spiritual experience, especially during the high temperatures of the Hajj season.

I requested Mr. Abdul Rahman Al-Taoud Al-Buraidi for a photo to commemorate the moment. He seemed a bit taken off guard—perhaps it isn’t a common request from donors—but he was incredibly gracious and polite and courteously accommodated me with a smile. He was a total gentleman and kindly posed for a shot. It was a wonderful way to put a face to the kindness and professionalism we experienced at the Hadiya counter.

When Mr. Abdul Rahman handed me the official donation receipt, a profound sense of peace washed over me. Holding that small slip of paper, I felt a deep satisfaction in knowing that our contribution would soon transform into a Quran in a pilgrim's hands, an Iftar meal for a fasting brother or sister and clean water for thirsty travelers. We felt immensely grateful for the transparency. It wasn't just a transaction; it was a humble connection to the Ummah. We walked away from the Hadiya counter feeling lighter, our hearts full of gratitude for the chance to serve the Guests of Allah in such a tangible way.

Huge thanks to Mr. Abdul Rahman for his guidance. It’s a moment of gratitude we will cherish. Alhamdulillah.

While the booth on the Ground Floor of the MCDC Mall is very convenient for donors, the Hadiya Association also operates a main office on the 4th Floor of the same building. This provides a more permanent presence within the Makkah Towers complex to oversee their various welfare programs.

After leaving Hadiyah, we resumed our 'Suhoor scouting.' Our plan was to return to the MCDC Mall after dinner to pack our pre-dawn meal for 4:00 AM. By deciding exactly what to eat and where to buy it now, we could save time later and avoid the inevitable busy evening hours.

Makkah Construction and Development Company (MCDC) Mall is a premier, high-occupancy shopping center located near the Holy Mosque, offering over 17,000 square meters of retail space. It caters to pilgrims and visitors with numerous shops, dining options, and services, acting as a key commercial hub integrated with the Makkah Hotel and Towers, six residential towers, and a major commercial center.

📘Key details about MCDC Mall Makkah:

🔹Location & Significance: Situated directly adjacent to the Holy Mosque in Makkah, providing convenient access for worshippers.

🔹Retail Space: The commercial center spans over 35,000 square meters (with over 17,000 square meters of leasable area).

🔹Services: The mall offers a wide range of retail, dining, and shopping experiences. The mall features diverse stores selling dates, perfumes, toys, souvenirs, gifts, and clothing.

🔹Integrated Facilities:

- Accommodates more than 8,000 worshipers.

- Integrated with a hotel featuring over 1,400 rooms and suites.

- Includes dining and entertainment options.

🔹Digital Integration: A dedicated app exists for managing commercial permits, payments, and violations within the center.

🔹Performance: The commercial center reported a 99% occupancy rate in early 2025, highlighting its popularity.

🔹Operator: Managed by the Makkah Construction and Development Company, which has over 35 years of experience in developing projects in the area.

📘Recent Developments

🔹Asset Enhancement: MCDC recently improved the mall's tenant mix and added new leasable spaces to enhance its value.

🔹Expansion: In late 2025, MCDC purchased a new land plot in the Ajyad District (approx. 500m from the Grand Mosque) for SAR 980 million. This site is planned for a new mixed-use project that will include another modern shopping complex.

📘Business Snapshot

MCDC is a publicly traded company on the Saudi Exchange (Tadawul: 4100). As of late 2025, the company reported strong financial growth, with net profits reaching SAR 380 million for the first nine months of the year.

MCDC Mall is widely known as a quiet, less crowded alternative for dining and shopping compared to the adjacent Clock Tower. The mall contains a variety of options, primarily focused on its food court and standalone cafes.

Suhoor menu locked in! After some scouting, we spotted a Burger King outlet and decided that burgers and fries would be the perfect Suhoor. The convenience of their packaging means minimal cleanup afterward, which is a huge plus at 4:00 AM. Paired with a few dates and a hot mug of ‘teh tarik,’ it will be more than enough to sustain us through a day of ibadah at the Grand Mosque.

We also have a special plan for tomorrow: another Nafl Tawaf via the Smart Golf Cart service which will be a blessing for our physical strength while we fast. It’s the perfect way to perform our rites while preserving our energy during the fast. Alhamdulillah for the simple joys and modern comforts!

With our Nafl Tawaf completed and our Suhoor scouted, we returned to our hotel room for a brief rest. For us these "micro-rests" are a good move. We wanted to recharge our strength before heading back to the Masjidil Haram an hour later for our next prayer.

Gate 84 will always hold a special place in our hearts. Every time I cross its threshold, a soft ‘Alhamdulillah’ escapes my lips, born from a heart overflowing with gratitude. It is easy to mistake this for a 'regular' routine, but there is nothing ordinary about entering a sanctuary where every sincere act of ibadah is multiplied a hundredfold. Nothing compares to the delight of drinking Zamzam to my heart’s content, the beauty of standing shoulder-to-shoulder with my brothers in Islam, or the soul-stirring call of the Adhan that moves me to tears. Gate 84 is the threshold we will desperately miss—a gateway to the divine that we can never take for granted.

Arriving an hour at Masjidil Haram before the Dhuhr Adhan gifted me with rare, serene moments of stillness, far from the usual bustle of the crowds. I would find a comfortable spot on the plush green carpet, immersing myself in worship with a sense of calm and focus that felt like a sanctuary within a sanctuary. These precious moments were treasures to me—opportunities I felt compelled to seize, especially with the bittersweet knowledge that in just a few days, my wife and I would be leaving Makkah for Madinah.

In those quiet intervals, the crowd thins, leaving behind a profound silence that I used to anchor my soul. I would lose myself in ibadah, making the most of every second. These moments became my private treasures.

"The 'golden hour' before the Adhan: a time of rare quiet and deep focus. I’m cherishing these pockets of peace more than ever.

That "sanctuary within a sanctuary" is a refuge where for me the noise of the world temporarily stops. I felt a profound sense of safety and a level of calmness that is so rare in my sometimes, chaotic life. The feeling was so overwhelming that I couldn't help but wipe away a few tears. I’ll never forget that quiet, emotional connection to the Divine. Alhamdulillah.

In the heart of the Holy City, the concept of Rizq takes on a deeper meaning. All sustenance flows from Allah, the Sustainer (Al-Razzaq). In Islam, our food—our Rizq—is viewed as far more than mere biological fuel; it is a divine provision and a trust from Allah SWT. Here in Makkah, we have become more mindful and observant of our daily routines. We’ve learned that this blessing is meant to be consumed in moderation and used as energy to obey and serve Him. This journey has taught us to be more appreciative and to practice true Shukr, consciously avoiding overeating, waste, or extravagance. Moderation rather than excess, and gratitude rather than waste.

With Maghrib prayer set for 6:11 PM, we made it a point to leave our hotel room at 5:09 PM. This hour of lead time is crucial, as the crowds intensify significantly as sunset approaches, making even a simple walk across the outer courtyard a challenge. By starting off early, we bypassed the heavy congestion and enjoyed a much calmer, more reflective journey to the mosque.

While the courtyards eventually become a sea of people for Maghrib, starting off early turns a potentially hectic walk into a peaceful commute for worship.

The 'Sustenance of the Haram' in motion! While walking to the Grand Mosque for Maghrib, I captured this scene on the outer courtyard of Masjidil Haram. A common yet deeply significant sight. A dedicated crew member was seen expertly maneuvering a cart laden with Zamzam water dispensers heading toward their stations. These crews work tirelessly to transport dispensers across the vast grounds, upholding the sacred responsibility of providing for the pilgrims. Seeing these carts full of cold, blessed water is a reminder of the care and hospitality extended to every guest of Allah. To have this water provided so freely and abundantly is a blessing we should never take for granted. Alhamdulillah.

The Zamzam water distribution is a modern continuation of what has historically been considered a sacred duty. It is a tradition of service that dates back centuries, now carried out with modern efficiency. The administration takes immense pride in this service, employing advanced cooling and filtration systems to ensure that every worshipper has access to high-quality, safe, and refreshingly cold water as they prepare for prayer. The logistical effort required to keep millions of gallons of water cold and pure throughout the day is a marvel of modern Haram operations.

🔹The Containers: Those beige thermal dispensers are iconic; they are filled at the King Abdullah Zamzam Water Factory and transported in sterilized carts like the one in your photo.

🔹The Service: Historically, this duty was held by the Zamazimah families of Makkah, and today it is managed by the General Authority with thousands of staff and volunteers.

🔹Cooling: The water is kept at a consistent chilled temperature using specialized cooling plants nearby.

Gate 84 at Masjidil Haram is named Bab Jabir Bin Abdullah, honoring one of the Prophet Muhammad's prominent companions. Functionally, it is located within the King Fahad expansion area and serves as a key entry point for accessing the rooftop of the mosque via escalators, particularly during crowded periods.

Key Details About Gate 84 (Bab Jabir Bin Abdullah):

🔹Significance: Named after Jabir Bin Abdullah, a companion of the Prophet who embraced Islam at a young age and whose father was martyred at the Battle of Uhud.

🔹Location/Access: Located in the King Fahad expansion area. It is specifically used to access the upper floors and rooftop of the Masjid al-Haram.

🔹Function: It is a designated gate for pilgrims to easily take escalators up to the roof for prayers, especially during Hajj and Umrah peak times.

The interior of Masjidil Haram is a masterclass in combining historical Islamic artistry with modern engineering to create a serene and thermally comfortable environment for ibadah. The architecture is specifically designed to handle the movement of millions while maintaining a tranquil, cool atmosphere.

The interior of Masjid al-Haram, the area near Gate 84 (King Fahd Extension) my wife and I frequented, is one such example of masterpiece of Islamic architecture.

📘Architectural Features

🔹Pillars (Columns): The prayer halls are defined by massive, majestic columns clad in high-quality white marble. These pillars are not just structural; they often house ventilation grids at their bases, which are critical for distributing fresh, cool air throughout the expansive halls.

🔹Decorated Arches: The interior features elegant, sweeping arches that create a sense of rhythm and vastness. These are often decorated with intricate plaster moldings, artificial stone, and geometric ornaments. Many arches feature contrasting colored masonry or carved marble bands, adding to their visual grandeur.

🔹Ceiling and Lighting: The ceilings are adorned with traditional Islamic artistic styles and intricate patterns. Magnificent, bespoke colored glass chandeliers and thousands of energy-saving LED lights illuminate the space, creating a warm, day-like brightness that aids focus during prayer.

📘Airy and Cooling Effects

The design prioritizes the physical comfort of millions of worshippers through several innovative methods:

🔹World’s Largest Cooling System: The mosque utilizes a centralized cooling plant with a capacity of approximately 159,000 tons, which pumps chilled water to air-handling units within the complex.

🔹Continuous Airflow: Cool, fresh air is distributed through over 100,000 cooling vents located on the floors, walls, and specifically at the base of the pillars. This system maintains a consistent temperature (typically between 21°C and 24°C), ensuring the area remains airy even during peak crowds.

🔹Thermal Regulation: The use of Thassos marble for flooring is a key feature; its natural properties reflect heat and stay cool to the touch, making it comfortable for pilgrims walking barefoot.

🔹Ventilation: In addition to the AC, thousands of ceiling and wall-mounted fans help maintain air circulation, contributing to the overall conducive atmosphere for meditation and prayer.

The sheer scale of Masjidil Haram—from its architectural brilliance to the constant upkeep—demands incredible logistics and unwavering dedication. The engineering feats and creative mastery of Masjidil Haram are a testament to monumental efforts and perseverance. Realizing how much "unseen work" goes into every corner left me breathless and truly humbling. As we know to create and maintain a sanctuary of comfort and safety for millions required staggering efforts. In my prayers, I’ve woven a special and sincere dua for everyone who works tirelessly in front of and behind the scenes, who dedicate their lives to making sure every guest of Allah feels safe, comfortable, and welcomed.

In the quiet moments before the Maghrib adhan, a pilgrim wove through the prayer rows, handing out Miswak sticks to fellow worshippers as sadaqah.

Miswak sticks given as sadaqah (charity) at Masjidil Haram (Makkah) and Masjid an-Nabawi (Madinah) are a, common, blessed practice representing the revival of the Prophet's Sunnah for oral hygiene. Often distributed freely or sold cheaply, they serve as a spiritual reminder of cleanliness before prayer and, Quran recitation, enhancing, worship and, earning rewards.

Key Aspects of Miswak Sadaqah:

🔹Sunnah Significance: Using miswak is a, highly encouraged, tradition of Prophet Muhammad (PBUH), known as "purification for the mouth and a means of pleasing the Lord".

🔹Context in Haram: These sticks typically from the Arak tree are frequently gifted or bought for around 3–10 SAR near prayer-mat and date shops in Makkah.

🔹Benefits & Usage: They act as natural toothbrushes with antibacterial properties often used before Salah or Wudu.

🔹Etiquette: When receiving or using them it is important to maintain clean habits and avoid disturbing others in crowded areas.

Distributing or accepting, a miswak at the Haram is a simple yet profound act linking worshippers to a long-standing Islamic tradition of purification.

Moments later, the spirit of charity continued as another pilgrim began offering sadaqah. At first glance, it looked like a simple snack in clear plastic, and was clearly a favorite.

Worshippers from nearby rows quickly gathered around, and the pilgrim, beaming with joy, gave out handfuls of the treats to the waiting group.

I was fortunate enough to receive the snack as well. While I’m not certain of its exact name, it closely resembled a Sesame Date Roll (Khajoor Katri), which is a delicious blend of mashed dates shaped into cylinders or ball and generously coated in toasted sesame seeds. Some even had a hidden crunch of chopped walnuts or pistachios inside.

According to Islamic teaching, the places where you perform acts of worship—including mosques and any spot on earth—will serve as witnesses for you on the Day of Judgement.

Varying Prayer Spots: Many scholars, including Imam Sadiq (AS), recommend performing voluntary (Sunnah or Nawafil) prayers in different locations. This practice is intended to increase the number of physical witnesses that will testify to one's devotion on the Day of Resurrection.

Scriptural and Hadith Basis

🔹Prophetic Hadith: The Prophet Muhammad (PBUH) explicitly taught that "The piece of earth on which a servant prostrates will bear witness for him on the Day of Judgment" (Musnad Ahmad).

🔹Universal Prostration: The Prophet (PBUH) also stated, "The earth has been made for me a place of prostration (masjid) and a means of purification". This implies that any clean spot on earth where you pray becomes a "mosque" for that moment and will testify in your favor.

Sahih Muslim (521)

Once Isha concluded at 8:17 pm, I exited the Grand Mosque and wove through the crowds toward the KFC at the base of the Makkah Hotel Towers to meet up with my wife. In the middle of the post-prayer surge, that familiar landmark was our North Star, helping us find each other through the endless sea of people.

I paused every now and then to capture the brilliant night landscapes and the skyline from the courtyard. Even amidst the crowds, I felt a deep sense of peace.

I snapped just a few more photos, feeling a touch of melancholy as our departure for Madinah approached. I felt like I could never take enough pictures; once I return home, these images will be the only physical connection I have left to this sacred place.

Then came dinner. Beyond the convenience of our full-board Umrah package, the buffet meals were consistently delicious and varied, with a fresh menu every day. We focused on a balanced plate—mostly vegetables paired with lean protein and healthy carbs. This mindful approach to portion control kept us feeling light and energized, avoiding the post-meal lethargy that often comes with heavy dining.

Following our plan, we headed to the MCDC Mall before returning to our room to buy Suhoor from Burger King. With a free day ahead and no specific activities organized by Ustaz Herman, it felt like the ideal time to observe a voluntary fast while maintaining our routine at the Grand Mosque.

We were relieved to have scouted out our Suhoor options earlier in the day. By deciding what to buy in advance, we avoided wasting time wandering and debating. It allowed us to get back to our room quickly and sleep early, ensuring we’d be well-rested when we woke up at 4:00 am for our pre-dawn meal.

At Burger King, MCDC Mall.

A simple meal of burgers and fries was exactly what we needed—satisfying, straightforward, and with minimal cleanup, which was a huge plus allowing us to wind down quickly and make the most of our rest.